Our Mission – we are dedicated to delivering exceptional goods and services to our dealers throughout the country. Creating strong relationships with our customers, providing ongoing technical support and ensuring your materials are delivered quickly and safely are among the few highlights of our distribution center.
Distribution Centre – located on Ross Road in West Kelowna, BC, Canada our facility accommodates thousands of square meters of delifol® materials and accessories. We do our absolute best to ensure our inventory has all of the colours, textures and accessories you are looking for. "Ark's" accessible loading dock allows our premium carriers to conveniently load your materials for a safe and on time delivery.
Technical Support – is an integral part of delifol®'s growth and stability. We recognize the importance of providing a safety net for our dealers in need of assistance. We are here to answer all of your questions regarding estimates, installations or general product information. Our staff retains the highest level of certification issued by DLW delifol® enabling us to perform the most complex installations and troubleshoot with any questions or concerns you may have. Our technical staff is available 7 days a week.
We have been purchasing delifol from Ark Custom Pool & Spa for over 14 years. During this time Greg has trained our staff and helped us to grow our business. Greg and crew also perform delifol installations for us which works great because it is always a guarantee the job will be done right. We have been so impressed with his efficiency, reliability and honesty that we are looking forward to growing our business year after year with Greg.
Markus Brunner, President of Forest City Pool & Patio